{"id":35561,"date":"2026-09-29T17:01:02","date_gmt":"2026-09-29T21:01:02","guid":{"rendered":"https:\/\/hpedistributor.com\/?page_id=35561"},"modified":"2026-09-29T19:03:26","modified_gmt":"2026-09-29T23:03:26","slug":"faqs","status":"publish","type":"page","link":"https:\/\/hpedistributor.com\/index.php\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<style>.cbs-info{max-width:1180px;margin:30px auto 80px;color:#17314d}.cbs-info *{box-sizing:border-box}.cbs-info a{text-decoration:none}.cbs-info .eyebrow{display:block;color:#0c67aa;font-size:12px;font-weight:800;letter-spacing:.13em;text-transform:uppercase}.cbs-info .intro{padding:55px clamp(24px,5vw,72px);border-radius:18px;background:linear-gradient(120deg,#f2f8fc,#e4f2fa);border:1px solid #dceaf3}.cbs-info h1{font-size:clamp(37px,4vw,56px);line-height:1.08;letter-spacing:-.04em;color:#102b48;margin:13px 0 17px}.cbs-info .intro p{font-size:18px;line-height:1.6;color:#536c80;max-width:740px;margin:0}.cbs-info 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.detail-grid{grid-template-columns:1fr}}\n<\/style><div class=\"cbs-info\"><section class=\"intro\"><span class=\"eyebrow\">Support<\/span><h1>Frequently Asked Questions<\/h1><p>Answers to common questions about sourcing, fulfillment, HPE Renew, and working with CBS.<\/p><\/section><section class=\"content\"><div class=\"faq\"><details><summary>What is HPE Renew?<\/summary><p>It is HPE\u2019s program for remanufactured products. Confirm warranty and service coverage for the exact item.<\/p><\/details><details><summary>What does CBS specialize in?<\/summary><p>Enterprise servers, server components, storage, and networking hardware, with sourcing and configuration support.<\/p><\/details><details><summary>Can CBS drop ship?<\/summary><p>CBS can discuss blind drop shipping. Confirm the destination, labeling, and fulfillment details for your order.<\/p><\/details><details><summary>How are returns handled?<\/summary><p>CBS reviews returns under its applicable RMA and return terms. Request the current return terms before ordering.<\/p><\/details><details><summary>Can I track an order?<\/summary><p>Ask CBS about the tracking method and shipment details for your order.<\/p><\/details><details><summary>How should I request a part?<\/summary><p>Send the manufacturer part number, system model, quantity, and any timing requirements.<\/p><\/details><\/div><section class=\"detail-section\" aria-label=\"Ask with the details that matter\"><div><span class=\"eyebrow\">Plan the next step<\/span><h2>Ask with the details that matter<\/h2><p class=\"detail-lead\">If a question concerns a particular order, the best answer depends on the exact part, condition, destination, and agreed terms.<\/p><\/div><div class=\"detail-grid\"><div class=\"detail-card\"><span class=\"detail-num\">01 \/ IDENTIFY<\/span><h3>For product questions<\/h3><p>Include the manufacturer SKU, system model, generation, desired quantity, and any compatibility constraint.<\/p><\/div><div class=\"detail-card\"><span class=\"detail-num\">02 \/ CONFIRM<\/span><h3>For an existing order<\/h3><p>Include the order reference and the issue or tracking question. CBS can direct you to the applicable process.<\/p><\/div><\/div><\/section><nav class=\"related-paths\" aria-label=\"Related pages\"><strong>Continue exploring<\/strong><a href=\"https:\/\/hpedistributor.com\/index.php\/quality-guarantee\/\">Quality and returns \u2192<\/a><a href=\"https:\/\/hpedistributor.com\/index.php\/contact-us\/\">Contact CBS \u2192<\/a><\/nav><div class=\"cta\"><div><h2>Need a specific answer?<\/h2><p>Send the CBS team the details of your request.<\/p><\/div><a class=\"btn\" href=\"https:\/\/hpedistributor.com\/index.php\/contact-us\/\">Contact CBS \u2192<\/a><\/div><div class=\"info-foot\">\u00a9 2026 Creative Business Solutions \u00b7 <a href=\"https:\/\/hpedistributor.com\/index.php\/contact-us\/\">Contact Us<\/a> \u00b7 <a href=\"tel:18888898940\">+1 (888) 889-8940<\/a><\/div><\/section><\/div>","protected":false},"excerpt":{"rendered":"<p>Support Frequently Asked Questions Answers to common questions about sourcing, fulfillment, HPE Renew, and working with CBS. What is HPE Renew? It is HPE\u2019s program for remanufactured products. Confirm warranty and service coverage for the exact item. What does CBS specialize in? Enterprise servers, server components, storage, and networking hardware, with sourcing and configuration support. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-35561","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/hpedistributor.com\/index.php\/wp-json\/wp\/v2\/pages\/35561","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hpedistributor.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/hpedistributor.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/hpedistributor.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/hpedistributor.com\/index.php\/wp-json\/wp\/v2\/comments?post=35561"}],"version-history":[{"count":2,"href":"https:\/\/hpedistributor.com\/index.php\/wp-json\/wp\/v2\/pages\/35561\/revisions"}],"predecessor-version":[{"id":35589,"href":"https:\/\/hpedistributor.com\/index.php\/wp-json\/wp\/v2\/pages\/35561\/revisions\/35589"}],"wp:attachment":[{"href":"https:\/\/hpedistributor.com\/index.php\/wp-json\/wp\/v2\/media?parent=35561"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}